FREQUENTLY ASKED QUESTIONS

Product Usage & Benefits

How do I take the mushroom powders? Each serving is 2,000mg (2 grams) of pure mushroom powder. Simply mix into your favorite beverages like coffee, tea, smoothies, or juice. You can also add to yogurt, oatmeal, or any other foods. Our powders blend easily and have a mild taste.

When is the best time to take the mushroom powders? You can take our mushroom supplements any time of day. Some people prefer Lion's Mane in the morning for cognitive support, Reishi in the evening for relaxation, and Turkey's Tail with meals for digestive support. Consistency is key - we recommend taking them daily for optimal results.

How long will one package last? Each package contains 60 grams of pure mushroom powder, providing 30 servings (2,000mg/2g per serving). With daily use, one package will last 30 days. Our products have a 2-year shelf life when stored properly in their sealed pouches in a cool, dry place away from direct sunlight.

Quality & Storage

How should I store my mushroom powders? Store in a cool, dry place away from direct sunlight. Our powders come in resealable pouches - always ensure the pouch is firmly sealed after each use. While refrigeration isn't necessary, it won't harm the products.

Are your products tested for quality? Yes, all our mushroom powders are third-party tested for purity and potency. We grow our mushrooms in controlled conditions in Australia's Yarra Valley to ensure the highest quality and avoid heavy metal contamination common in imported products.

Why are Pure Blends mushroom supplements different from others? Our products are 100% Australian-grown, contain no fillers or additives, and provide 2,000mg of pure mushroom powder per serving. Unlike liquid tinctures that are mostly water, or imported products that may contain fillers, you're getting pure, potent mushroom powder.

Shipping & Orders

How long does shipping take? Australian metro areas: 1-5 business days Australian rural areas: Up to 12 business days International shipping times vary by location. See our Shipping Policy for details.

Do you ship internationally? Yes, we ship to many countries including New Zealand, USA, Canada, UK, Germany, India, Indonesia, Philippines, and Mexico. See our Shipping Policy for specific details and rates.

Returns & Guarantee

What is your satisfaction guarantee? We offer a 90-day satisfaction guarantee. If you're not happy with your results, you can return the product (even if used) for a refund of the purchase price minus shipping and a 15% handling fee.

How do I initiate a return? Email info@pureblends.com.au with your order number and reason for return. We'll guide you through the process.

Product Safety

Are there any side effects? While our mushroom supplements are generally well-tolerated, we recommend consulting with your healthcare provider before starting any new supplement regime.

Are your products suitable for everyone? Our products are:

• 100% natural
• Vegan
• Gluten-free
• Free from additives and preservatives
• Grown and processed in Australia

Can I take multiple mushroom products together? Yes, our mushroom supplements can be taken together safely. Many customers choose to combine them for complementary benefits.